Privacy Policy
At The Real Japan, we regard ourselves not as a travel company, but rather a team of travel designers working with discerning individual travelers. We endeavor to create incredible, once-in-a-lifetime travel experiences and share them with you. Obviously, the more we know about your travel preferences, wishes and needs, the better we can customize and improve your itinerary. As we plan your trip, we will ask you for personal information (some mandatory, some optional).
The Real Japan is committed to respecting your privacy and following strict security procedures on how your personal information is stored and used, and who sees it, to help stop any unauthorized person getting hold of it. We do not sell or disclose to third parties the information you provide for us. We use your contact information and personal travel preferences in order to offer to you related Real Japan information, or to design and book your travel arrangements.
If at any point you wish to have your name removed from our database, please contact us at info@real-japan.com or by phone at +81(76) 224-6870. In some cases, once you have confirmed a tour with The Real Japan, we provide your contact details and specified preferences to our travel suppliers in order to ensure your safety, ease, comfort and enjoyment during your trip in Japan arranged through us.
Automatically Collected Information
The Real Japan collects certain information about your visit for use in site management and security purposes. This information includes:
- The IP address from which you access our site
- The type of browser (e.g. Netscape, Internet Explorer) used to access our site
- The operating system (Windows, Unix) used to access our site
- The data and time your access our site
- The URLs of the pages you visit
- The URLs of the website or link you used to access our website
This information is only utilized to help us make our site more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. No attempts are made to identify individual users or their usage habits. Raw data logs are retained temporarily as required for security and site management purposes only, and are purged regularly.
Information Collected for Tracking (Cookies)
We use “cookies” to store and collect information concerning your usage of the website. Cookies are small files placed on your computer’s hard drive, or in your browser memory, when you visit our website. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies, session and persistent. Session cookies last only as long as your web browser is open, and once you close your browser, the cookie disappears. Persistent cookies store information on your computer for longer periods of time – typically up to three months. The Real Japan’s website may use both types of cookies.
At no time is your private information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to that information. If you do not wish to have session or persistent cookies stored on your computer, you can turn them off in your browser.